Ice Maker Repair

Sunny summer in California – is there any place better to enjoy some fun in the sun? As long-time residents of Elk Grove, we don’t think so. But, to be fair, we may be a bit biased there. That said, there’s no question that the temperatures can be quite brutal at times.

That’s why it’s a great idea to have a refrigerator with a built-in ice machine. That way, when the mercury’s rising, you can always keep yourself cool. In summer, our machine gets a real workout.

And, as Murphy’s Law would have it, it’s at those times that it’s most likely to give you trouble. Fortunately, though, we have a team that’s skilled at ice maker repair. We’ll get your machine ready for the next round in next to no time at all.

Just get in touch, and we’ll have a tech out there to sort out the problem as soon as possible. Our team has worked with all of the common brands of ice makers so we know that we can pinpoint the issue fast.


What are Common Problems You Might Encounter?

These are pretty simple devices, so it doesn’t take a rocket scientist to fix them. That said, you have to have some idea of what’s going on. We don’t recommend opening it up or dismantling it, but some simple things could solve the problem.


Is the Machine on Pause?

This could happen if the bin gets too full, or if someone was playing with the buttons. Check for this first.


Is the Control Arm in the Right Spot?

Check first if your brand uses a control arm. Most do. This feature works quite simply—as ice fills the bin, it nudges the arm out of position. When the bin is full, the arm is pushed out of place, and this puts the machine on pause. Before you make a service call, check to see if the arm’s in the correct position or not.


How Low is the Temperature?

The hotter the temperature outside, the lower the thermostat should be, right? Not in this case. If you set the thermostat too low, the water freezes before it gets to the mold.


The Filter Might Be Clogged

The manufacturer will provide recommendations on how often you should check the filter. Do this preventative maintenance as suggested to ensure that there are fewer problems. At the same time, check for clogs in the waterline.

It Could be a Broken Valve

If there are no clogs or frozen lines, this could be the case. Leave this one up to us to fix.

Clear a Frozen Line

If you do suspect that the line has frozen, switch off the power and the water to allow the line to defrost. You can either just leave it for a few hours and check back later or use a hairdryer to make things go faster.

If you choose the latter option, keep the hair dryer well clear of the water, and use a low setting so that you don’t melt the actual line.

Once done, switch everything back on. If this doesn’t sort out the problem, you know who to call.


Ice Production is Down

Nine times out of ten, this is because of a line that is beginning to freeze or clog. Follow the steps outlined above to fix this issue.



If the refrigerator has been moved recently, this might simply be a result of it not being level anymore. It could also be because of a damaged or restricted water supply line. In this instance, it’s best to err on the side of caution and let us take a look.


Give Us a Call

If you like your drinks nice and frosty and your ice maker is not doing its part, we’ll put things right. Hit the contact button on this site, or call us to set up a consultation.