If you’re a busy parent on the go, the freezer can be a lifesaver. It’s an easy way to make meal prep work for you – cook double with each meal and freeze half. It’s a simple way to make your life easier.
That’s why if something goes wrong with the appliance, it can be quite stressful. If you’re in Elk Grove, though, you’re in luck – we’ll conduct your freezer repair quickly and efficiently. Give us a call, and we’ll send out one of our experienced techs to get to the root of the problem.
What Might Go Wrong
There’s a Lot of Noise Going On
If there’s a loud banging or knocking sound, or any sound out of the ordinary, give us a call. It could be the evaporator coil needs to be replaced.
A Build-Up of Frost
This situation might have to do with the temperature being too low. Your temperature should be set at 0°F and not any lower. If the frost still forms, note where it’s forming. If it’s near the door, it could be a sign that either the door has not been closed properly, or that the gaskets must be replaced. It could also mean that there is a problem with the defroster heater.
If it’s more toward the back of the freezer, it could be an issue with the defrost cycle.
Water is Pooling Underneath
This problem could be a few different things – like a leaking line, valve, or an issue with too much condensation. If it’s a one-time issue, it’s not likely to be a big deal. If it’s a regular occurrence, you need to get us in to take a look.
It’s Not Working
First off, you need to check if power is getting through. Are the displays lit up? Is the power light on? If so, give us a call and don’t use the freezer. Perform a basic electricity check.
That means checking:
- If the unit is plugged in properly
- If the electrical outlet is switched on
- If the outlet is working
If none of that does anything, then you could have a set of faulty controls. Give us a call—it’s a pretty quick fix.
It’s Not Keeping Your Items Frosty
You’d be amazed at how many times this issue is a very simple fix. Check the thermostat temperature. If it is any higher than 0°F, the food is not being properly frozen.
If the freezer has been packed improperly, it could also create problems. A freezer packed to bursting won’t freeze the food correctly because there’s no room for air to circulate. Vents are also likely to be blocked in this case, compounding the problem.
As Murphy’s Law would have it, a mostly-empty freezer is also not going to be able to do a good job. It’s just not able to hold in the cold as well. To get the temperature just right, aim to fill the freezer at least 70% and not more than 85%, and pack items from the center out so that the vents don’t get blocked.
If none of that does any good, it might mean it’s time to replace the thermostat.
Contact Us and Get the Problem Fixed Fast
Of course, if you’d prefer not to play guessing games, you’re welcome to give us a call. We’ll have a technician out there to get your freezer frigid fast.